As industry leaders in Contact Centre recruitment, we have access to a database of over 13,000 candidates - all specialists in their sectors.That's why we're better placed than anyone else to provide a comprehensive report on the state of the industry, with a full report on salary expectations for every key role, in every sector.

We're hoping to make this the first of our annual reports on the contact centre industry, to give our valued clients and candidates an all-round, up-to-date recruitment service.

This report includes detailed information gathered from our extensive resources, which we hope will prove to be invaluable reading material for contact centre professionals throughout the UK.

Cactus Search

Read the full report below.