Handling Objections - Training Module (Free Toolkit)

Author: Rob Wilkinson: Call Centre Connect

Date: 1st July 2013

Downloads: 10

Objection handling is essential.  A sales person who can comfortably deal with customer concerns will not only close the immediate deal, but also build trust for future sales.

This training will help you to:

  • Clarify customer concerns
  • Deal with them and build the trust
  • Make sure the customer is happy to buy

Read the full module below.

Rob Wilkinson, Call Centre Connect

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