Telesales
Telesales is in the Telemarketing category. - View all
A conversion rate can take many forms and measures the success, where the agent has to deliver an outcome from a call. An outcome can be any nu… View
Cross selling occurs, where a telesales agent takes advantage of a sales situation to promote other complimenatry products or services. A calle… View
Decision Maker Contact (DMC) is a phrase used in outbound telemarketing. A decision maker is the account holder, the person who the company con… View
If your operations are comparable to those of the typical multi-channel contact center, you’re currently spending 60 to 70 percent of your bu… View
A toolkit developed to build rapport View
Call Monitoring form for outbound telesales - weighted criteria … View
Quality monitoring advisor feedback form for outbound sales … View
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