Sickness is in the Sickness category. - View all

Knowledge Bankview more…knowledge bank rss

Bradford Points System

Sickness Management View

Eyes & Eyesight

Although intensive use of visual display units (VDU) can cause temporary effects on vision, there is no convincing scientific evidence to support t… View


In response to the The Royal National Institute for Deaf People (RNID) and TUC study, the HSE commissioned HSL to conduct a study to establish whet… View

Toolkitsview more…toolkits rss

Balanced Scorecard of KPIs & Objectives (All Levels)

Balanced Scorecard indicating performance targets for all levels of staff. Including Timeliness & Quality on one sheet for objectives … View

CC Calculators - Staff Shrinkage Absences

Calculate your staff shrinkage absence levels against a typical model … View

Monitoring - Agent & Team Performance (part 1)

Comprehensive agent and team monitoring - covering quality scores, productivity, adherence to schedule and sickness. … View

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