Customer Service Trainer of the Year - Financial Services
 
Julia Killen - Legal & General Assurance Services

Customer Service Trainer of the Year - General

Matt Tindall - LV=

Customer Service Training International Award

Rick Jackson - DHL Express

Customer Service Training Leader/Mentor of the Year
Category Sponsor: Bridge Training & Events

Julia Killen - Legal & General Assurance Services

Customer Service Training Programme of the Year - Financial Services/Contact Centre
Category sponsor - Douglas Jackson

Maria Cartmell - Barclaycard

Customer Service Training Programme of the Year - Financial Services/Other

Sharon Plowright - Cornish Mutual

Customer Service Training Programme of the Year - Utilities/Automotive/Distribution

Holly Locastro - Customer Plus

Customer Service Training Programme of the Year - Not for Profit

Culture Day - Family Mosaic

Customer Service Training Programme of the Year - General

Peter Clark-Lewis - Restaurant Associates

Customer Service Training Team of the Year - Financial Services/Utilities

Sara McCann - Scottish Water

Customer Service Training Team of the year - Hospitality & Independent Providers

'Pioneers' - Haven Holidays (Bourne Leisure)

Customer Service Trainee of the Year

Natasha Harrison - Barclaycard

CSTN Accredited Trainer of the Year

Peter Clark-Lewis - Restaurant Associates

Lifetime Achievement Award
Category Sponsor: Mary Gober International
 
Jon Webb - Webb Development

Customer Service Training Innovation of the Year
Category sponsor: Welcome to Excellence Ltd

GBS Learning Team - Barclaycard

Customer Service Trainer of the Year - Overall Winner

Matt Tindall - LV=

Customer Service Training Programme of the Year - Overall Winner
Culture Day - Family Mosaic

Customer Service Training Team of the Year - Overall Winner
Category sponsor: Barclaycard

'Pioneers' - Haven Holidays (Bourne Leisure)
 

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