Working Environment

Welcome to the Working Environment subject, the available knowlege bank articles are displayed below.

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Air Quality

Regulation 6 of the Workplace (Health, Safety and Welfare) Regulations 1992 (WPR) requires that all workplaces, including offices should be ventila… View

Lighting

Lighting requirements may differ depending on whether call handlers are only operating DSE or whether they have to consult and complete paperwork t… View

Relative Humidity

The risk of low relative humidity is high in call centres. The greatest risk is from the large number of computers, which, as already stated,… View

Space

As with a typical office, it is common practice to accommodate additional new staff by re-arranging the office. However, many call centres ha… View

Temperature

The high concentration of employees and the high level of occupation also increases the risk of uncomfortably high temperatures. In addition,… View

Water & Drinks Dispensers

Temperature: The high concentration of employees and the high level of occupation also increases the risk of uncomfortably high temperatures.… View