Workforce Optimisation (WFO) - Technology

Welcome to the Workforce Optimisation (WFO) - Technology subject, the available case studies are displayed below.

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Hilton Reservations Worldwide Workforce Management (WFM): Aspect Software

Efficient staffing for a contact centre that helps maintain a reputation for hospitality The Company Hilton Reservations Worldwide is the c… View

NICE IEX Workforce Management (WFM): NICE: BROCHURE

A comprehensive workforce management solution for improving the efficiency and effectiveness of your business View

Productive Workforce: Aspect Software: BROCHURE

A workforce optimisation solution that ensures consistently exceptional customer experiences Today’s consumers – Consumer 2.0 … View

Q-Max Workforce Management (WFM)

For an overview of the key features of Q-Max Workforce Management, read the white paper below. … View

Q-Max: Provides WFM to EDF Energy

Q-Max workforce management in the utility sector with EDF Energy View

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