Wallboards
Wallboards is in the Technology: Wallboards category. - View all
A feature of most management information systems (MIS) is the facility to enable performance alarms or thresholds. Because MI systems display a… View
The 'bad' call centre reports, one way or another, indicate the 'big brother' syndrome developing in call centres. High stres… View
Real-time reports show current ACD data including agent activity. The reporting interval is generally set in the ACD parameters of 15 - … View
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