Unified Communications (UC)

Welcome to the Unified Communications (UC) subject, the available case studies are displayed below.

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Advanced Quality Analysis: Aspect Software: BROCHURE

Analytics-driven quality ensures that your customer-facing resources are focused on what matters to the customer and your company – driving b… View

British Gas Unified IP (UC): Aspect Software

The Company British Gas provides gas, electricity and home repair services to millions of customers in Scotland, Wales and England. Part of the… View

Electric Utility Outbound Collections: Aspect Software

The Business Challenge An electric utility company was looking for a solution that would address the following business challenges – all … View

Optimised Collections: Aspect Software: BROCHURE

Optimized Collections delivers a new way to improve collections processes by allocating resources, tracking performance and applying the most effective contact strategies View

Unified Outreach: Aspect Software: BROCHURE

Unified Communications Application for the Debt Recovery View

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