Technology Products

Welcome to the Technology Products subject, the available case studies are displayed below.

Case Studiescase studies rss

Advanced Quality Analysis: Aspect Software: BROCHURE

Analytics-driven quality ensures that your customer-facing resources are focused on what matters to the customer and your company – driving b… View

Maxima Advantage Vantage Point: Pipkins Hosted Workforce Management: BROCHURE

Pipkins WorkforceScheduling.com Is a low cost subscription-based Workforce Management solution for small centres. Read the full case study… View

NICE IEX Workforce Management (WFM): NICE: BROCHURE

A comprehensive workforce management solution for improving the efficiency and effectiveness of your business View

Optimised Collections: Aspect Software: BROCHURE

Optimized Collections delivers a new way to improve collections processes by allocating resources, tracking performance and applying the most effective contact strategies View

Productive Workforce: Aspect Software: BROCHURE

A workforce optimisation solution that ensures consistently exceptional customer experiences Today’s consumers – Consumer 2.0 … View

Turning Social Media into a Customer Care Channel: Aspect Software: BROCHURE

Aspect transforms social media into a true customer care channel, bringing it in line with customer experience and service best practices and workf… View

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