Surveys

Welcome to the Surveys subject, the available knowlege bank articles are displayed below.

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Tele-Culture

Culture is this thing - this intangible cloud - which influences the way we do things. It influences how we behave personally and how we treat othe… View

The Most Pressing Managerial Issues

According to the Merchants International Benchmarking Report, the top 10 most pressing managerial issues for call centre managers are, in rank orde… View

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