UK and IrelandOutbound
Welcome to the Outbound subject, the available toolkits are displayed below.
Toolkitstoolkits rss
ACD Custom Reports 2
Content for your own designer ACD reports … View
Call Monitoring Form - Outbound Sales 1 (Criteria)
Call Monitoring form for outbound telesales - weighted criteria … View
Call Monitoring Form - Outbound Sales 1 (Feedback)
Quality monitoring advisor feedback form for outbound sales … View
Call Monitoring Form - Outbound Sales 1 (Scores)
Quality Monitoring form score sheet for outbound sales … View
Call Monitoring Form - Outbound Sales 1 (Team Spread)
Quality monitoring spreadsheet to capture scores from advisors to team/CC level … View
Call Monitoring Form - Outbound Sales 2 (Criteria)
Call monitoring from for outbound sales - weighted criteria … View
Call Monitoring Form - Outbound Sales 2 (Feedback)
Quality monitoring advisor feedback form for outbound sales … View
Call Monitoring Form - Outbound Sales 3
Outbound sales quality monitoring form … View
Call Monitoring Form - Telemarketing
Quality monitoring form for telemarketing campaigns … View
Objection Handling for Outbound Upsell - (Free Toolkit)
It is important that we handle any customer objection correctly and efficiently in order to secure a sale. There are many factors to take into … View
Predictive Dialler ROI Calculator
Calculates the value from increased call rates - workout your own ROI business case … View
Telesales Advisor - Outbound Interactive Exercise
Telesales outbound advisor role play featuring a call to offer sports channel at promotional rates … View
Telesales Advisor - Outbound Interactive Exercise Mark Sheet
A marking sheet which accompanies the interactive exercise "Sports Channel" … View