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Associations and Bodies
Oftel

Oftel

Oftel

Oftel is in the Associations and Bodies category. - View all

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What are the key CC KPIs?

posted Jun 22nd 2018

What do you consider the key ones to be in your centre?

Dell – How am I Doing Sir?

posted Jun 18th 2018

We hear of a great feedback process at Dell. Following a technical problem resolution call, the agent asked...

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