Welcome to the Voice subject.
Voice is in the Health and Safety category. - View all
Regulation 4 of the DSER (Display Screen Equipment Regulations) does not demand that breaks are necessarily rest breaks. They can be changes … View
Employment Rights for Call Centre Workers View
Call handlers spend a larger proportion of their working day speaking on the telephone than many employees in typical office jobs. However, t… View
A toolkit developed to deliver the appropriate call closure View
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