Induction

Induction

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Advisor Induction

Some areas to cover in organising your advisor induction programmes View

Breaks - Display Screen Equipment Regulations (DSER)

Regulation 4 of the DSER (Display Screen Equipment Regulations) does not demand that breaks are necessarily rest breaks.  They can be changes … View

Eyes & Eyesight

Although intensive use of visual display units (VDU) can cause temporary effects on vision, there is no convincing scientific evidence to support t… View

Hearing

In response to the The Royal National Institute for Deaf People (RNID) and TUC study, the HSE commissioned HSL to conduct a study to establish whet… View

Musculoskeletal Disorders

Musculoskeletal disorders (MSDs) are identified as a principal risk associated with display screen equipment work.  Compared to many typical o… View

Verbal Abuse

Call handlers may experience more verbal abuse than the typical office workers, because they spend more time on the telephone.  The Health and… View

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