Welcome to the Calls Received subject.
Calls Received is in the a2z Index category. - View all
It is common practice in call centres to assume abandon callers do not call-back. Why is this the case? Well, we use Calls Received (Ca… View
What happens when it is not going right? Yes, you start to count your heads! As long as you are in control of your variables and can understand… View
Inbound calls are calls received or offered by the contact centre. They are generally generated by customers for pre/post sales and customer se… View
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