Disciplinary

Welcome to the Disciplinary subject.

Disciplinary is in the Human Resources category. - View all

Knowledge Bankview more…knowledge bank rss

Interpretation for Agent Short Call Report for ACD Group

As the name suggests these are calls of short duration. Short calls can be created by callers hanging-up or by agents ending calls prematurely… View

White Papersview more…white papers rss

Schedule Adherence ACD Reporting Measures

Provides an overview of the Key adherence measures to monitor View

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