Decision Maker Contact (DMC) or Right-Party Contact (RPC)

Welcome to the Decision Maker Contact (DMC) or Right-Party Contact (RPC) subject, the available white papers are displayed below.

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Contact Centre Intelligence and KPIs: Aspect Software

Leveraging Performance Optimisation to Help Achieve Corporate Objectives During the past decade or so, companies have had to shift the way they… View

The Future of Outbound is Precision Dialling: Rostrvm Solutions

How to optimise your outbound contact activities View

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