UK and IrelandCollections Debt Recovery
Welcome to the Collections Debt Recovery subject.
Collections Debt Recovery is in the Collections & Recovery category. - View all
Knowledge Bankview more…knowledge bank rss
Conversion Rate
A conversion rate can take many forms and measures the success, where the agent has to deliver an outcome from a call. An outcome can be any nu… View
White Papersview more…white papers rss
Answering Machine Detection: Aspect Software
This paper describes the Aspect Answer Machine Detection (AMD) operation of the Digital Communications Processor (DCP). Overview AMD accura… View
Contact Centre Performance Optimisation for Outbound Collections and Telemarketing: Aspect Software
All contact centers face a common and continual challenge – how to best maximize staff performance without needing to add headcount when call… View
Optimising the Collections Process: Aspect Software
Consumer debt has ballooned to record levels, topping $11 trillion in the U.S.1 A rising number of consumers face a precarious balancing act, force… View
Case Studiesview more…case studies rss
Electric Utility Outbound Collections: Aspect Software
The Business Challenge An electric utility company was looking for a solution that would address the following business challenges – all … View
Optimised Collections: Aspect Software: BROCHURE
Optimized Collections delivers a new way to improve collections processes by allocating resources, tracking performance and applying the most effective contact strategies View
Unified Outreach: Aspect Software: BROCHURE
Unified Communications Application for the Debt Recovery View