Training

Welcome to the Training subject, the available toolkits are displayed below.

Toolkitstoolkits rss

Building Rapport - Training Module (Free Toolkit)

A toolkit developed to build rapport View

CC Calculators - Staff Shrinkage Absences

Calculate your staff shrinkage absence levels against a typical model … View

Closing Techniques - Training Module (Free Toolkit)

A toolkit developed to deliver the appropriate call closure View

Coaching - Training Module (Free Toolkit)

A toolkit developed to support coaching View

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