Help Desk

Welcome to the Help Desk subject, the available knowlege bank articles are displayed below.

Knowledge Bankknoweldge bank rss

Call-Out Avoidance (COA)

Call-out avoidance refers to the ability of the agent to correctly diagnose a fault and facilitate a user repair, without the need for an engineer … View

Help Desk

An Help desk is an information and assistance resource that troubleshoots computers and similar products. Corporations often provide help desk … View

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