Direct Marketing Association (DMA)

Welcome to the Direct Marketing Association (DMA) subject, the available white papers are displayed below.

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Clients Guide to Outsourcing (DMA)

In recent years, the UK’s telemarketing industry has been asking whether it has a future. Industry telemarketing practice has been variable a… View

Contact Centre Best Practice (DMA)

Excerpt content from this best practice report.   Read the full best practice white paper below; … View

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