Call Backs

Welcome to the Call Backs subject, the available knowlege bank articles are displayed below.

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Diallers

Outbound dialling systems are typically used where high volumes of quick turnover outbound calls are required, such as when running outbound telema… View

Queue Busting Technology

When calls reach an unacceptable level in the queue, there are any number of manual interventions which can be made. Many call centres adopt the ap… View

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