Blending

Welcome to the Blending subject, the available white papers are displayed below.

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Contact Centre Performance Optimisation for Outbound Collections and Telemarketing: Aspect Software

All contact centers face a common and continual challenge – how to best maximize staff performance without needing to add headcount when call… View

Eight Essential Steps to Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness: Aspect Software

For years, the goal of the contact center has been to operate efficiently, keeping costs as low as possible. During the recent economic downturn, c… View

The Future of Outbound is Precision Dialling: Rostrvm Solutions

How to optimise your outbound contact activities View

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