Working Window

Welcome to the Working Window subject.

Working Window is in the Workforce Optimisation (WFO) category. - View all

Knowledge Bankview more…knowledge bank rss

Shift Working

Although some employees in typical offices work shifts, this is a common practice in many call centres.  Consideration should be given to the … View

Time off in Lieu (TOIL)

Time off in lieu (TOIL) is an alternative to paying for overtime. The practice is particularly common among higher paid staff who work overtime… View

Working Window

Working window refers to the hours the operation is open for service. This could be; Mon-Fri - 08:00 - 20:00 hrs Sat - Sun - 10:00 - 16… View

Toolkitsview more…toolkits rss

Letter Varying Terms & Conditions

Specimen letter varying T & Cs covering removal of flexi-time and increasing the working window to 0800-2000 & Saturday mornings … View

Staff Attrition Risks Associated with Increasing the Working Window

Assess staff who may be at risk with increasing the length of opening times … View

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