Utility: Gas

Welcome to the Utility: Gas subject.

Utility: Gas is in the Industry Sectors category. - View all

White Papersview more…white papers rss

Call Centre - Driving Customer Satisfaction - JD Power

View the White Paper presentation below; … View

Consumer Satisfaction Benchmarking Report 2013: Aspect Software

38 per cent of complaints made to public sector organisations within the last year were unresolved, according to new research* into citizen satisfa… View

How Energy Companies Can Improve Customer Satisfaction: Aspect Software

How energy companies can improve customer satisfaction in target areas by listening more effectively to deliver rapid and maximum effectiveness. … View

Case Studiesview more…case studies rss

British Gas Unified IP (UC): Aspect Software

The Company British Gas provides gas, electricity and home repair services to millions of customers in Scotland, Wales and England. Part of the… View

British Gas Workforce Optimisation (WFO): Aspect Software

The Company British Gas Services (BGS) is the largest domestic central heating and gas appliance installation company in the UK, directly emplo… View

Q-Max: Provides WFM to EDF Energy

Q-Max workforce management in the utility sector with EDF Energy View

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