Reorganisations

Welcome to the Reorganisations subject.

Reorganisations is in the Project Management category. - View all

Knowledge Bankview more…knowledge bank rss

Change Management - Stress

Currently, the call centre industry is expanding rapidly, and there are many changes associated with expanding businesses including mergers and tak… View

How to Build a Culture

Follow some of these ideas to build or transform your own call centre culture - good workshop material View

Reorganisation - Questions & Answers

A sample Q & A document that might be used around reorganisation times View

Toolkitsview more…toolkits rss

Culture - How to Build One

Good material for a workshop to develop or transform your culture. … View

Letter Varying Terms & Conditions

Specimen letter varying T & Cs covering removal of flexi-time and increasing the working window to 0800-2000 & Saturday mornings … View

Staff Attrition Risks Associated with Increasing the Working Window

Assess staff who may be at risk with increasing the length of opening times … View

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