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Predictive Dialling
Predictive Dialler is in the Technology: Outbound Dialler category. - View all
Knowledge Bankview more…knowledge bank rss
Diallers
Outbound dialling systems are typically used where high volumes of quick turnover outbound calls are required, such as when running outbound telema… View
Predictive Dialling
A Predictive Dialler is a system that automatically dials outbound telephone calls from a pre-determined calling list. The dialler presents an … View
Predictive Dialling ROI
Predictive diallers have considerably enhanced outbound calling by the use automation. In some cases, predictive dialling can improve product… View
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Answering Machine Detection: Aspect Software
This paper describes the Aspect Answer Machine Detection (AMD) operation of the Digital Communications Processor (DCP). Overview AMD accura… View
Clients Guide to Outsourcing (DMA)
In recent years, the UK’s telemarketing industry has been asking whether it has a future. Industry telemarketing practice has been variable a… View
Contact Centre Performance Optimisation for Outbound Collections and Telemarketing: Aspect Software
All contact centers face a common and continual challenge – how to best maximize staff performance without needing to add headcount when call… View
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Voice Portal and Proactive Contact: Avaya
Avaya's successful implementation into a credit union View
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Predictive Dialler ROI Calculator
Calculates the value from increased call rates - workout your own ROI business case … View