Welcome to the ACD Agent Group Report subject.
ACD Agent Group Report is in the ACD Centre category. - View all
This ACD report provides analysis of the agent's overall performance by ACD session. Agent Summary See other ACD Reports… View
This ACD report provides analysis of Agent 1 and Agent 2's overall performance. See other ACD Reports; ACD Group Re… View
This ACD report itemises chronologically, short calls occurring within the set threshold for all Agents. See Interpretation for Agent Shor… View
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