Sales Experience/Sales Aptitude

Author: CCa2z

Date: 6th October 2004

The ability to question, listen and come up with options and solutions, which move the customer/client to a decision without applying pressure. Influences, persuades and negotiates a positive outcome. Is able to encourage customer confidence in the process, taking pride in achieving satisfactory results for the customers. Has an understanding of the importance of quality and excellence of service in achieving results.


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