Customer Service

Author: CCa2z

Date: 4th October 2004

Takes action to meet customer needs understanding the impact of actions on customers. Continually searches for ways to bring value to the customer. The ability to communicate in customer language anticipating future needs that the customer may not have identified yet. Develops tools to quantify the value services add to customers. It means focusing one's efforts on both internal and external customers, or anyone the person is trying to help.


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