Utility: Electricity

Welcome to the Utility: Electricity subject.

Utility: Electricity is in the Industry Sectors category. - View all

White Papersview more…white papers rss

Consumer Satisfaction Benchmarking Report 2013: Aspect Software

38 per cent of complaints made to public sector organisations within the last year were unresolved, according to new research* into citizen satisfa… View

How Energy Companies Can Improve Customer Satisfaction: Aspect Software

How energy companies can improve customer satisfaction in target areas by listening more effectively to deliver rapid and maximum effectiveness. … View

Case Studiesview more…case studies rss

British Gas Unified IP (UC): Aspect Software

The Company British Gas provides gas, electricity and home repair services to millions of customers in Scotland, Wales and England. Part of the… View

Electric Utility Outbound Collections: Aspect Software

The Business Challenge An electric utility company was looking for a solution that would address the following business challenges – all … View

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