Help Desk

Welcome to the Help Desk subject.

Help Desk is in the Call Centre and Contact Centre category. - View all

Knowledge Bankview more…knowledge bank rss

Call-Out Avoidance (COA)

Call-out avoidance refers to the ability of the agent to correctly diagnose a fault and facilitate a user repair, without the need for an engineer … View

Help Desk

An Help desk is an information and assistance resource that troubleshoots computers and similar products. Corporations often provide help desk … View

Share this
email this page to a friend print this page