Contact Propensity

Welcome to the Contact Propensity subject.

Contact Propensity is in the First Contact Resolution (FCR) category. - View all

Knowledge Bankview more…knowledge bank rss

Contact Propensity

Contact propensity is referred to as the likelihood of a customer repeat contact. This propensity is said to increase where after call wrap not… View

Have you thought about checking out these related subjects?
Share this
email this page to a friend print this page