Call Centre and Contact Centre

Welcome to the Call Centre and Contact Centre subject.

Call Centre and Contact Centre is in the Call Centre and Contact Centre category. - View all

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Call Centre & Contact Centres

Call Centre - a work environment in which the main business is conducted via the telephone whilst simultaneously using display screen equipment (DS… View

Internet Protocol (IP) Platforms

IP technology has, and is continuing to impact on the contact centre. Before the Internet boom (and therefore the mass use of web and email) these … View

Virtual Call Centre

A virtual call centre refers to a call centre which is made up of two or more different sites. Take a billing call centre for a mobil… View

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Performance Optimisation: Aspect Software

If your operations are comparable to those of the typical multi-channel contact center, you’re currently spending 60 to 70 percent of your bu… View

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Aquarius Contact Centres

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Aspect Software

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Telemarketingsearch.com

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