Welcome to the ACD Group Report subject.
ACD Group Report is in the ACD Centre category. - View all
This ACD report itemises chronologically, short calls occurring within the set threshold for all Agents. See Interpretation for Agent Shor… View
This ACD report charts the call arrival pattern by ACD Group and transfers. See other ACD Reports; ACD Group Reports ACD Age… View
This ACD report identifies the log of the call source and post-answer transfers. See other ACD Reports; ACD Group Report… View
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